Shipping Policy

1. Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• You will receive an order confirmation email once your order is placed and a shipping confirmation email once it has been dispatched.

---

2. Shipping Time & Delivery

We partner with trusted courier companies to ensure safe and timely delivery.

Estimated Delivery Times:

• Within India: 5–10 business days

• International Orders: 10–20 business days (if applicable)

Delivery times may vary depending on your location, courier service availability, weather conditions, or unforeseen delays.

---

3. Shipping Charges

• Standard Shipping: [Insert charge or mention “Free on all orders above ₹___”]

• Express Shipping: Additional charges may apply.

• Shipping costs (if applicable) will be displayed at checkout before payment.

---

4. Order Tracking

Once your order is shipped, we will send you a tracking ID and a link to track your package in real time.
If you face any issues tracking your order, contact us at support@shopxbuddy.shop.

---

5. Incorrect Address or Non-Delivery

Please ensure all shipping details are entered correctly during checkout.

• If an incorrect address is provided, we are not responsible for delays or lost packages.

• If a package is returned to us due to an incorrect address, the customer will be responsible for reshipping costs.

---

6. Delayed or Lost Shipments

While we strive to ensure timely deliveries, delays may occasionally occur due to:

• Courier service issues

• Weather conditions

• Customs clearance (for international orders)

If your order is significantly delayed, please contact us at support@shopxbuddy.shop, and we will assist you promptly.

---

7. Damaged or Missing Items

If your order arrives damaged, tampered with, or missing items, please contact us within 48 hours of receiving the package with:

• Order number

• Photos of the packaging and items received

We will investigate and provide a replacement or refund where applicable.

---

8. International Shipping (Optional)

If you ship internationally, include this:

We currently ship to select international destinations. Customers are responsible for any customs duties, taxes, or import fees applicable in their country. Delivery times may vary based on customs procedures.

---

9. Contact Us

If you have any questions about your order or shipping, please reach out to us:

ShopxBuddy.shop
📧 Email: support@shopxbuddy.shop
📞 Phone: +91 72596 25031
📮 Alternate Contact: Umeshmodaliyar4@gmail.com